Terms of Service

1. Acceptance of Terms

By accessing or using RetailIQ's platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.

2. Description of Services

RetailIQ provides a retail media platform that connects advertisers, retailers, media owners, and agencies through advanced technology and actionable insights. Our Services include analytics, campaign management, reporting tools, and related features.

3. User Accounts

3.1 Account Creation

You must create an account to access certain features. You agree to provide accurate, current, and complete information and to update it as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized access.

3.3 Account Eligibility

You must be at least 18 years old and have the authority to enter into these Terms on behalf of your organization.

4. Acceptable Use

You agree not to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code or malware
• Attempt unauthorized access to our systems
• Interfere with or disrupt the Services
• Use the Services for fraudulent purposes
• Impersonate others or misrepresent your affiliation
• Scrape or extract data without permission

5. Intellectual Property

5.1 Our Rights

All content, features, and functionality of the Services are owned by RetailIQ and are protected by copyright, trademark, and other intellectual property laws.

5.2 Your Content

You retain ownership of content you submit to our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display it in connection with providing the Services.

6. Payment Terms

If you purchase services, you agree to pay all fees as described at the time of purchase. Payment terms include:

• Fees are non-refundable except as required by law
• You authorize us to charge your payment method
• You are responsible for all taxes
• We may change fees with 30 days' notice

7. Privacy and Data Protection

Your use of the Services is subject to our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

8. Service Modifications and Termination

8.1 Modifications

We reserve the right to modify, suspend, or discontinue the Services at any time with or without notice. We are not liable for any modification, suspension, or discontinuation.

8.2 Termination

We may terminate or suspend your access immediately for any reason, including breach of these Terms. Upon termination, your right to use the Services ceases, but certain provisions survive.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RETAILIQ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICES.

11. Indemnification

You agree to indemnify and hold RetailIQ harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Services, violation of these Terms, or infringement of any rights of another.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction where RetailIQ is established, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration or in the courts of that jurisdiction.

13. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use after changes constitutes acceptance.

14. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and RetailIQ
• Severability: If any provision is unenforceable, it will be modified to reflect the parties' intention
• Waiver: No waiver of any term shall be a continuing waiver
• Assignment: You may not assign these Terms without our consent

15. Contact Information

If you have questions about these Terms, please contact us at:

Email: info@retailiq.io
Company: RetailIQ